Senior Appointments – Head of ICT and Digital Change

Senior Appointments – Head of ICT and Digital Change


Introduction from our Chief Constable

Thank you for your interest in developing your career with Lancashire Constabulary. We believe in individuality, diversity, and initiative – people who can be counted on – not simply counted.

We have a fantastic force of over 5,500 officers and staff, all sharing a passion and determination for keeping Lancashire’s people safe.  Here at Lancashire Constabulary we are committed to a nationally recognised set of behaviours and values. All employees who join the team believe in a common code of ethics and are dedicated to demonstrating all that this entails and creating an inclusive and open-minded workforce that reflects our local communities. Serving our public respectfully and fairly with integrity and transparency is at the heart of everything we do as reflected in our Vision and Values;

Our Vision –  Preventing and fighting crime. Keeping our communities and people safe.

Our Values – We’re professional, accountable, and united. And we do everything with respect.

We are extremely fortunate in Lancashire to be in the very safe hands of an exceptional team of chief officers and senior staff who possess an enormous range of skills and experience between them. Each has their own areas of expertise, and together they strive to ensure our constabulary is the best it can be.

If you are interested in joining this team and resonate with our values, then we look forward to hearing from you.

Chris Rowley

Chief Constable


Why Lancashire?

Founded in 1839, Lancashire Constabulary covers an area of 1,189 square miles. The county has a population of nearly 1.5 million people with a rich diversity of communities, all with specific policing needs. Serving them is demanding and challenging but incredibly rewarding. We enjoy one of the most diverse and interesting regions in the UK, and no day is the same.

The constabulary is split into three divisions, West, South and East and our Headquarters is based in Hutton, Preston, with our Dogs and Mounted section nearby. Each division is run by a Chief Superintendent. To accommodate our workforce of just over 5,500 people we have an extensive network of locations across the county.

To ensure we fulfil our commitment to policing Lancashire, we have a very special workforce made up of over 3,000 Police Officers and 2,500 Police Staff – of which 290 are PCSOs and 460 Special Constabulary Officers, Police Cadets and Community Volunteers.

Our force covers a hugely diverse geographic area, from coastal towns, including Blackpool and Morecambe, to the buzz of our large towns, city centres, and rural communities too.

Lancashire has a £30.8bn economy, 1.5m residents, 732,000 jobs and 53,000 businesses. There is a large visitor economy worth £4.4bn, attracting almost 69m visitors annually.

By joining Lancashire Police you will become part of a force which is as wonderfully diverse as the geography. We have renewed our commitment to diversity, equality and inclusion and formalised the strategic priorities in the strategy below;

Daily Demands…

Just 19% of our calls for service are crime-related. 81% is everything else, 33% of which relates to concerns for safety and of that 20% relates to mental health.

Mobile Phone Received 664 999 calls and 2315 non-emergency calls
Make 83 arrest 3 of which are for sexual offences
Have 344 crimes reported
Deal with House15 burglaries
Carry out 30 stop & searches
Deal with 195 anti-social behaviour incidents
Submit 35 vulnerable adult and 34 vulnerable child referrals 4 of which are CSE related
Support 3610 families enrolled in the troubled families programme
Deal with 105 violent crimes
Attend 10 road traffic collisions
Deal with 128 thefts
Responded to 19 missing person reports

The Opportunity

Head of ICT and Digital Change

Salary up to £82,811 per annum,30 days annual leave plus 8 bank holidays

Applications close at 12noon 12th June 2023

We are looking for someone who is an experienced ICT professional to lead and deliver a world class ICT function that meets the needs and demands of the constabulary. The successful candidate will manage a significant financial budget, along with heading up the 140 strong IT functions through 5 direct reports, who support 6,000 users, 400 systems with a mix of legacy systems and new technology:-

You will be a member of the Force’s Senior Management Team, at the heart of enabling the Force to better serve the local community through technology. We are currently undergoing a digital transformation. The successful candidate will need to be passionate about delivering transformation and supporting the people of Lancashire.

  • Developing & delivering a world class ICT function that’s meets the needs and demands of the Constabulary
  • Providing a strategic direction and leadership for ICT Services within the Constabulary
  • Be responsible for the development of a highly capable ICT team which brings technical innovation into the organisation
  • Delivering an ambitious ICT programme designing and implementing solutions to ensure continuous improvement in the efficiency and effectiveness of service delivery and performance.
  • Supporting the development of an IT and digital strategy in order to redesign and transform the Constabulary, engage and empower employees, create efficiencies for the business and innovate to support the ambitions of the organisation. 

Our ideal candidate will

  • Be a Leader of large teams and able to provide strategic direction to the IT Portfolio while also making sure service delivery is maintained to the highest level, ensuring user experience is of the highest quality.
  • Be a Strong stakeholder management skills, representing technology at a senior level in the organisation as well as anticipating future needs of the business.
  • Have a broad technical knowledge so that you are in tune with where technology advancement is going and able to present innovative ideas.
  • Have third party supplier management experience.
  • Be driven to provide inspirational, ethical and values based leadership. Forever promoting cultural reform, values and high standards of professional conduct while having self-awareness and a commitment to personal development and high resilience.
  • Have experience of Cloud computing – a mix of public and private cloud.
  • The ability to represent the force nationally.
  • An in-depth understanding of ITIL frameworks:

Eligibility Criteria

In order to be considered you MUST meet all of the eligibility requirements:

  • Degree holder in ICT or equivalent.
  • Senior management experience within an ICT function
  • Additional criteria as stipulated in the job specification.

Head of ICT Application Process

Applications close at 12pm Monday 12th June 2023.

This role is required to operate at Level 3 in the Competency Values Framework (CVF).  More information about the CVF can be found here.

The process of shortlisting will take place shortly after closing. You will be notified of your application outcome before 15th June via the online recruitment portal where you submitted your application.

Shortlisted candidates will be invited to undertake a technical interview, which will be conducted on 22nd June 2023.

Candidates will be emailed any supporting information about the technical interview in advance of their interview date.

Successful candidates will be notified by Thursday 15th June and will then be invited to attend a competency based interview which will take place on 29th June 2023.

This stage will involve a presentation, the topic of which will be shared when you are notified of progression to this stage.

We will notify you of the outcome of the final interview shortly after all the interviews have taken place.