Media and Engagement Team
Opportunity – Marketing Campaign Officer
Salary – £27,690 – £31,434
Location – Hutton HQ and Flexible Working*
We’re on the lookout for a talented marketing professional to join our award-winning Media and Engagement Team and we can promise, it’s a job like no other!
You’ll be a vital part of the Police force, taking the lead on communicating critical public messages and planning multi-channel marketing campaigns on issues like serious and organised crime, violence against women and girls and antisocial behaviour.
Your work will span the county but you will also be in the national spotlight, working alongside colleagues at the Home office, National Crime Agency, College of Policing and National Police Chief’s Council.
Our work is to win hearts and minds but our creativity and innovation has also won awards and we want someone who can help us stay at the forefront of police and public sector communications.
Read on below to find out more about the Media and Engagement department, the different teams and people who work here.
* We offer different ways to work flexibly (flexitime and shared office / work from home opportunities), so please feel free to talk about what flexibility means to you at your interview.
Media and Engagement Team
Making a difference to the people of Lancashire isn’t all about being on the front line.
There are so many more roles behind the scenes that ensure the smooth running of our Constabulary, enabling and supporting officers to do their very best to keep our communities safe.
In fact, there are over 2,300 members of non-uniformed police staff from a huge range of backgrounds with varying levels of qualifications, all bringing an extensive range of skills and experience to our Force.
Communication is at the heart of the department. We are the first port of call to communicate all our public messaging using a variety of media channels including press, TV, social media and out of home advertising. This could be emergency and time bound messaging such as an urgent appeal or part of a planned awareness and safety campaign.
We are also responsible for communicating our key messages internally to over 6,000+ members of staff. This is vital to keep everyone in our organisation fully informed so they can deliver on our promise to Preventing and fighting crime and keeping our communities and people safe.
Press Office – The Press Office supports operational policing activity by promoting initiatives to reduce crime and disorder with the public, highlighting incidents that might be of interest or concern to the public so they can better protect themselves and asking the public for information that can solve or reduce crime or disorder.
The press office team also help in reducing the burden on front line staff in dealing with media enquiries around current policing activity, as well as promoting the good work of officers and staff with the public.
Internal Communications – The purpose of the Internal Communications Team is to inform and educate Officers and Staff, equipping our workforce with the information they need to do their job effectively. The Team are responsible for the management and delivery of all internal communications, including ownership of channels such as Sherlock (the Force’s intranet) and Microsoft 365 applications.
Campaigns and Specialist Projects –The team are a vital part of the Police force, taking the lead on communicating critical public messages and planning multi-channel marketing campaigns on issues like serious and organised crime, violence against women and girls and antisocial behaviour.
The work spans the county, but is also in the national spotlight, working alongside colleagues at the Home office, National Crime Agency, College of Policing and National Police Chief’s Council.
Web, Creative and Content Production – Encompassing a variety of skills including graphic design, photography, videography and website production and maintenance this team create engaging visuals that are critical in capturing the attention of both internal and external audiences. Working as support throughout all the teams within then department and extensively out of the department and across the force.
Digital Communications – The digital team are responsible for the management and overall governance of all our external digital channels, including social media. They create our social content, monitor our inbound traffic, train officers on how best to share good news stories and are responsible for maximising reach and engagement to create safe and confident online communities.
The job they do helps to reassure the public of the amazing work done by our officers and staff every day, as well as communicating critical messages around public safety and information.
Could you be one of them?
We think working at Lancashire Police is great but don’t take our word for it. We recently asked some of our people why they loved working here. Here is what they had to say…
Press Officer, Aban Quaynor, joined following a career in community and crime reporting, most recently as the Lancashire Evening Telegraph’s Chief Reporter, so he’s accustomed to a fast-paced, news environment. Aban said: “It’s a bit of a cliché but there isn’t at typical day – because of the incidents you’re dealing with, it varies day to day. Being on call is decisive stuff, but I quite enjoy the pressure and the feeling of responsibility that you’re the person the officers are coming to for help. There have been a couple of times where I’ve put out wanted appeals and people have handed themselves in directly as a result of that, or a press release has gone national. It really shows where you’ve made a difference.”
“You get that bug for reporting on crime, but with journalism you can get burnt out and it came to the point where I needed a change. I’d had five years of dealing with Lancashire Constabulary and had only heard good things, so it was the perfect opportunity when the Press Officer role came up. Everyone was so welcoming straight from the off, I felt part of the team straight way and the wider department was very welcoming too.”
Recruitment Marketing Lead, Hayley Wallis, joined Lancashire Police as a Campaigns Officer following a career in marketing in both the private and public sector, latterly in Higher Education so has a broad range of experience. Hayley said: “I was delighted to secure a position at Lancashire Constabulary and couldn’t wait to start. I don’t think I quite anticipated how central the Media and Engagement department is to every function in the organisation which makes this department extremely busy and very varied but best of all, a very exciting place to work.”
“I have had opportunities to work on a variety of campaigns since starting, including shaping and informing our approach to knife crime prevention which was very interesting indeed. Within 6 months of joining the team, an opportunity in the department became available for a Recruitment Marketing Lead and I was successful in my application. I am now leading on the forces attraction strategy and plan all of our attraction and recruitment campaigns. I get to meet lots of different people, from front line Police Officers to Control Room colleagues and get to find out about every area of the organisation and what they do to keep Lancashire safe.”
“I have had opportunities to develop my skills and knowledge and am constantly learning which is brilliant. I can honestly say that I feel like I have hit the jackpot in working with everyone in my department. It is fun, fast paced, friendly and supportive and I couldn’t ask for a better team to work with.”
“I would absolutely recommend pursuing a career in Lancashire Constabulary. It is a great organisation that genuinely puts its people at the heart of everything it does. If you want a career which can make a real and positive impact upon people lives then look no further”
Campaigns Officer, Eleisha Flemming-Moon, joined Lancashire Police in 2021 following a career in marketing in the private sector working for a full-service marketing agency. Eleisha said: “I was thrilled to have secured a position within the Media and Engagement department for Lancashire Police. I knew how important this team were and how integral their work was to deliver the force’s priorities and values. Working for this department is both very busy and very varied, making it an exciting place to work.
“Since I joined the Constabulary, I have worked on a whole range of campaign topics, including anti-social behaviour, dangerous driving on our roads and many more. From this work I have had the opportunity to work with a wide variety of people across the force from colleagues in my department, staff based out in division, Police Officers and even the Chief Constable Chris Rowley himself.”
“I have had the opportunity to further develop my skills and knowledge and am constantly learning which is brilliant. I receive regular training and have been given the option to pursue further education and qualifications if I wish – last year I even attended a national conference for police communicators in the UK.”
“I would recommend pursuing a career at Lancashire Constabulary if you are looking to make a real difference to those in the county. It is not just officers on the beat who can help impact the lives of those living and working in Lancashire and being part of the Media and Engagement team you can really see how your work benefits those in our wonderful county.”